BIRTHDAY PARTY FAQ
How do I schedule a My Gym party?
It's easy! Just give us a call and we'd be happy to reserve your special day and time! For your convenience, you can also request a date or book a party by placing a deposit online at www.mygym.com/frisco/birthday-parties. Simply click the party package you'll be booking, and the system will show you up-to-date availability.
How long are My Gym parties?
Our parties are an hour and a half. We encourage you to open presents at home, allowing as much play time as possible. Ask us about availability to add an additional half-hour ($100). Adding this half-hour on at the time of booking (if available) ensures your additional time as there may be another party scheduled before or after as your date gets closer rendering the additional time unavailable.
Is a deposit required?
A $200 non-refundable, non-transferable deposit is required to reserve your party. The remaining balance is due and payable on the day of your party.
Will My Gym provide entertainment and staff on the gym floor?
Our fun and friendly staff will not only provide entertainment but will develop a custom party with games and activities just for your child. From our large selection of music to award-winning programs, we do it all!
How many children can I invite?
There are 4 different package options for you to choose from. The Grand package includes 8 children, the Deluxe package includes up to 14 children, and the Premier & Platinum packages include up to 20 children. The birthday child is free and not included in the guest count. You may decide which package is as late as the Monday before your party. (For parties with more than one birthday child, combined friends, or different-aged siblings, only one child is excluded from the party count. Exceptions apply in the instance of twins and triplets.) Our MAXIMUM number of children is 23, as that is the number of children we can fit in our seating area during the food portion of the party.
What if I have more than the number of children allotted in each package?
Additional guests are welcome! There is a charge per additional guest over the specified number included in your party package (cost varies based on package). The maximum number of children allowed on the gym floor is 23. This number does not include children who are in baby carriers or held for the entire party, but it does include any children who are on the gym floor or equipment.
Does My Gym provide favors/goodie bags?
We have options for party favors. After you schedule your party, an email will come straight to you with a purchase option. These favors are a direct order and super convenient. We also keep favors in the gym, so if you're in need of a last-minute option, just let us know. Our goal is to make things as easy for you as possible!
What time should I arrive at the party?
We ask that the host arrives no more than 5-10 minutes prior to their scheduled party, as we will be cleaning & preparing the gym for the birthday party - as well as allowing the party prior to yours to exit. You are welcome to drop any décor, paper goods, etc. off ahead of time for us to set up prior to your arrival.
**If you require more time for a "Pinterest-style" setup, just inquire about adding additional time to the party for set-up at an add-on cost. Please note, we typically host back-to-back parties, so with no additional setup time added extravagant setups (intricate banners/backdrops, balloon arches, a large amount of decor, etc.) will be pushed into guest arrival - for party setups that will take more than 10-15 minutes we highly recommend adding the additional half hour for set up. Or allow us to provide your balloon arch for just $100. Check out our Birthday Album on Facebook.
Is there an additional charge for parents and/or caregivers?
There is no additional charge for parents or caregivers.
Is each child required to have a signed waiver?
For insurance purposes, ALL children must have a waiver completed and signed by a parent or guardian. My Gym provides a link to the party to send out to guests. We also have a custom QR code available for guests to scan upon arrival for a touch-free sign-in process!
Do I need to stay at the party?
The party host is required to stay at the party. Parents of children 3 years old and under are required to accompany their children on the gym floor. However, other adults are also welcome to stay and enjoy the fun!
Are socks required?
For safety purposes, children are required to wear My Gym Gripper Socks on the gym floor at all times. Adults may purchase My Gym socks as well or bring a pair from home. Socks can be purchased in advance online at www.mygym.com/frisco/socks or upon arrival at the party for just $3 per pair. Including this in the invitations helps everyone be prepared on party day. The host parent is also welcome to purchase socks for attendees in lieu of or in addition to party favors.
Can I use my own decorations and/or paper products in the gym?
You are welcome to use your own decorations or paper products; please be advised, that we do not allow ceiling decorations, streamers, silly string, or confetti (choke-hazard). Please keep in mind there is limited setup time between parties when planning decorations. If you choose to bring your own paper products or use the Grand package we ask for you to bring 4 rectangular tablecloths, plates, forks, and napkins prior to the day of the party - please provide enough plates, napkins, and forks for your party guests. Since paper products are not included in the Grand package there will be an additional fee should you need to use ours. Additionally, with the Deluxe, Premier, or Platinum packages, you're welcome to bring in your own paper goods, but credits or substitutions are not provided for doing so.
What about balloons?
Balloons are not included, but they are welcome. You're welcome to bring in your own balloons (if they will be delivered contact us so we can help coordinate delivery time) or we can provide a festive balloon arch for $100 (up to 3 colors to match your party theme). See pictures from previous parties HERE. We also have the option of a balloon drop (think New Year's celebration vibes) for $50 that is a guaranteed hit!
Do you provide setup and clean-up?
Absolutely! We will set up the gym and take care of all clean-up afterward.
Are gratuities (tips) appropriate?
Gratuities for our staff are not expected or required but are always welcome and appreciated for a job well done.
When will you contact me for details about my party?
We will email you Friday, a full week (or more) prior to the party to go over details including music and game requests, as well as a few other questions. If you have any questions as your date gets closer feel free to email them to frisco@mygym.com at any time! We want everything to be ready for your child’s party!
My Gym also now offers themed party add-ons!
Themed party add-ons include color-coordinating tablecloths, themed plates, themed napkins, tabletop decorations, forks, themed music, backdrop, and themed games and activities. Themes are a $75 add-on to any package. Current themes My Gym Frisco offers are...
Mickey Mouse Clubhouse Minnie Mouse Encanto Super Mario Bros.
Avengers or Spiderman Cars Toy Story Thomas the Tank Engine
Paw Patrol Ninja Turtles Sesame Street Trolls
Doc McStuffins Pokemon Disney Princesses Frozen
Minions Cocomelon Moana Unicorn
Trains *Ultimate Nerf Blast - includes all blasters, darts, and safety googles (in addition to paper goods) for an add-on cost of $150
When should I order pizza & other options?
When we email you to confirm details for your party, you will have an opportunity to order pizza, juice boxes/water for the children, and water bottles for adults. You may also add party favors. Please keep in mind any add-ons require a minimum of 24- to 48-hour notice.
Pizza orders are placed the Friday prior to the party at noon - to place an order, we must have how many pizzas and what toppings by that time to place an order for you. Orders placed after noon on Friday are subject to late fees - an additional cost per pizza.
How many slices are in a pizza?
There are 12 rectangular slices in a large, one-topping pizza. All our pizza is provided through an exclusive contract with Jet's Pizza. No outside pizza is allowed. Pizza orders must be placed through My Gym. Don't worry; tax, tip, and delivery costs are included in the cost per pizza. Any orders of pizza from other vendors will be refused at the party host's expense.
What is the price of pizza?
One Topping Large Pizza: $20. Additional toppings are $2. All specialty pies (supreme, meat lovers, veggie, etc.) are $23. Pizzas are all cut into rectangular pieces. These flat rates include tax, tip, and delivery costs
Can I bring food to my party?
You may bring your own cake, cupcakes, cookies, ice cream, prepackaged dry snacks (chips, pretzels, or popcorn), sandwiches, etc. For the consideration of those with food allergies, we ask that no peanut/nut products are brought onto the premises. The only other limitation we have is no outside pizza.
Can I bring in my own drinks?
You are welcome to provide drinks for your guests. You may also provide juice boxes/small water bottles for the children. Individually packaged beverages are required and we highly recommend an ice chest or cooler. For your safety and enjoyment, food and beverages are not permitted on the gym floor. No alcoholic beverages of any kind are allowed.
Are there any additional items I need to bring to the party?
If you are bringing a cake or cupcakes, please bring candles. For your convenience, we have lighters on hand and socks for parents ($3) available. We don't supply them but you are welcome to bring in helium balloons as well.
What if I need to reschedule my party?
We require at least a 10-day advance notice if you need to cancel your party. Remember that your deposit is time slot specific and non-refundable (sorry-no exceptions). We charge a rescheduling fee of $100 to move your party to another time slot.
If you have additional questions, please do not hesitate to call us at 214-387-0330.
