How Your Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in my membership?

Regular Membership ($139 per 4 weeks) includes:

*20% Off Siblings*

1 regularly enrolled "home" class per week
Unlimited Open Plays (to be scheduled ahead of time and parent supervision required)
Miss a class?! No proplem! We offer make ups! Please Book Make ups via online account or My Gym App (90 day window to complete)

Want to come Unlimited? We are now offering an Unlimited Membership:

Unlimited Membership ($199 per 4 weeks) includes:

*20% Off for Siblings

1 regularly enrolled "home" class per week
Unlimited Bonus Classes (Please book ahead of time in the app or My Gym Account)(per availability)
Unlimited Open Plays (to be scheduled ahead of time and parent supervision required)

How am I billed?

For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks for whatever Membership you choose.
You may upgrade to Premium Membership at anytime

Any other booking rules?

Going to be absent? We do our best to take accurate attendance but to ensure you receive a make up credit you can also mark your own absence ahead of time from your my gym account or our app.
How do make-ups work? How do I book Open Plays?
- All make-up classes and Open Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have space will show up as available.
- You have 90-days from the date of the absence to attend a make-up class. After 90 days any unused make ups will expire and not show up on your account.
Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to baby wear.

Want to take a break and save your make ups?

Please message us to freeze your account. You can freeze anywhere between 4 weeks- 6 months. Please pick a return date to activate the freeze that you can change at anytime by texting us.

Sniffles? Cough? Runny nose?

We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.
If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.
If your child has a lingering cough that is not contagious, pleas obtain a doctors note prior to returning to class.

Cleaning Procedures

Your little ones safety is our #1 priority!

We clean all equipment and items used for classes before, in between, and after your classes.
Active Hepa Air Filtration System on Premises
Customers and children over 1 are asked to clean hands before entering the gym floor
Professional Cleaning Crew every weekend comes in
"Hot Spots" and toys are disinfected multiple times a day, the team also vacuums multiple times a day to ensure cleanliness

What steps can I take to keep my child safe while at My Gym?

Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
When participating in class, children go barefoot and parents are required to wear socks. If you happen to forget your socks, we offer complimentary socks to be returned and washed after your class.
Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
Please wash your hands or use sanitizer before entering the gym floor and when you leave.
We encourage you to take pictures (use #mygymthousandoaks to tag us!), but please be mindful to take photos/videos of only your child.
All older children must be picked up promptly once the class has ended.
My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

Sincerely (and with hugs and high-fives!),
My Gym Thousand Oaks