Policies and FAQs

Curious about how registration works, or to what your membership entitles your family? My Gym makes enrolling in any class or program easy and convenient.

Membership

After your initial 1-week Guest Experience, ongoing tuition is automatically billed to your card on file every 28 days. Each tuition payment entitles My Gym members to attend their predetermined weekly classes. Additionally, enrolled children may schedule and attend other age-appropriate classes, pending availability. Membership can be canceled at any time.

Practice & Play

As an added benefit to being enrolled in classes, members are entitled to schedule and attend an unlimited number of Practice & Play sessions per week. During this “open gym” time, children of all ages are able to explore the equipment and play in the gym in an unstructured, parent-supervised environment. All Practice & Plays are hosted by a My Gym teacher, who will add fun to the experience and encourage kids to practice some of the skills they’re working on in class that week.

Make-Ups

Make-ups are a family-friendly solution for when a scheduled class cannot be attended. Whether your little one is under the weather or you are out of town, a make-up can be scheduled. Simply contact the gym or use the online tool to schedule the make-up prior to the absence. All make-ups must be completed within one billing cycle (4 weeks).

Siblings

We understand that it is not always possible to attend My Gym with only the child who is enrolled. Unfortunately, for safety reasons, we are not able to allow siblings on the floor during age-appropriate classes. Younger siblings (infants) may be worn in a soft-structured carrier or wrap (Ergo, Moby, Tula, etc.) or secured in an infant carrier. Preschoolers are welcome to sit at the counter with coloring books, electronic devices, etc. where you will have a constant eye on them.

Have any questions? We have answers! Email, text, or call us today.