Closure Updates for Enrolled Members
Click here for Instructions on how to access My Gym LIVE classes via Zoom
Update as of May 23, 2020:
We are excited that Clackamas County has been approved to reopen for Phase 1. We are even more excited to announce that we will reopen for classes and parties in the gym on June 1st! Be on the lookout for reservable play date times included with your tuition beginning May 26th. We are working hard on modifying our schedule to allow for more cleaning between classes and getting the gym ready for you. We are following all state guidelines to provide the safest, most fun experience for our families. Stay tuned to our website, Facebook, Instagram and emails for more detailed information in the days to come. Thank you for your commitment and patience as we ease back into business!
Update as of May 21, 2020:
We have been missing you guys every single day. While we've been teaching My Gym LIVE and love seeing your faces there, we're also extremely excited that opening is imminent. On May 28th, we will begin to run camp for children 5 years and up on a limited capacity of 10 kids per camp day for the time being. We are currently awaiting for Phase 1 approval for Clackamas County. Once the county has been approved to open for Phase 1, we will set our opening date for classes, play dates and parties.
We are spending hours upon hours working on our reopening plan. We will be in touch with all active and frozen members as we work on an updated schedule that allows for more time to clean between classes. To maintain your safety and the health of our community, we have made some modifications to our program following all governmental regulations. Please be on the look out for emails, social posts and website updates.
Thank you for your patience as we ease back into business. We can't wait to see the children back in the gym! As always, the safety of our families is our first priority.
Please call (leave a detailed voicemail), text or email us anytime. Again, we appreciate your loyalty so much. From the bottom of our hearts, thank you, thank you, thank you!
Update as of April 2020: We miss you! We are all doing our part to "flatten the curve" and hope your family is staying healthy and well. Our My Gym Happy Valley team has been working hard to adapt to continue to provide valued services while we are closed. We are humbly asking enrolled members to stay actively enrolled during the closure to help support our small family business and to cover our fixed expenses. Keeping your children's subscriptions going with the businesses and organizations you are with will go a long way to ensure they are in the community for years to come.
As a huge thank you, the members who are able to remain actively enrolled during the closure will receive unlimited access to My Gym LIVE classes via Zoom plus a generous Loyalty package that more than pays for itself when you redeem it when we open our doors again. Please see the below email that was sent on March 21st with the Loyalty Package details.
We know that not everyone will be able to continue enrollment during the closure. If you prefer to freeze your account, we can do so at no extra charge. Simply email us at happyvalley@mygym.com to request your account to be frozen. We will freeze it retroactively to the date of our closure so that you do not accumulate makeups. When you begin classes again, your account will pick up where it left off right before the closure.
Thank you for your support. We miss our My Gym families so much and cannot wait to get back into the swing of things. We wish you all the best and we will get through this together.
Sincerely, Jen Anderson-Vue, owner and the My Gym Team
Update as of March 21, 2020: Dear My Gym Family, First and foremost, thank you so much for your continued patience, loyalty, and support as we try to navigate this “new normal.” Together, we will all get through this period of uncertainty. Yes, we are temporarily closed. But guess what? We are NOT ready to get our “bye-bye hands” out just yet! Instead, get your kids ready to see their teachers this Monday on My Gym LIVE! My Gym LIVE brings our amazing curriculum to your living room, backyard, or home dojo. These are NOT prerecorded videos; this is LIVE interactive instruction from your favorite My Gym teachers… and we can’t wait to see you! Here’s how it works: Instead of meeting in person each week, you and your kids will attend My Gym LIVE classes as a supplement to your children’s home education, learning, fitness, and play. Schedule: Our new My Gym LIVE class schedule is now up on our website here and we plan to start classes this Monday, March 23rd. If you are an enrolled member, your membership has automatically been upgraded to the Unlimited level for no extra charge. Simply log into your account on the website, scroll down to Unlimited Credits, and click Schedule Unlimited. Attend: On your class day and time, log on to your class via Zoom from your laptop, smart TV, tablet, or phone and watch LIVE interactive classes led by your children’s favorite My Gym teachers. We will send links and passwords the morning before. Be sure we have the best phone number for you in your account as we will text the primary phone on file. Enjoy and Repeat! It’s unlimited! Attend as many classes within your child’s age group each week as you like. Whether you are in a parent and me class, a Mighty Mites class, or our Ninja Program, we will have awesome curriculum carefully crafted for your child’s development. Plus a Loyalty Package! As a special thank you to our esteemed members, along with your regular monthly tuition, you will receive My Gym LIVE plus the following “Loyalty Package:”
All of these benefits plus the loyalty package come with your continued enrollment fee. This will allow us to retain our beloved staff and remain in business for years to come. We truly cannot do it without you! Ready to pick your first My Gym LIVE class? Click HERE to see our new schedule, and we’ll see you on My Gym LIVE!
Want to join in on the fun? If you not an active member, but would like to join in on the Live classes you can enroll for access just to the Live content for just $50 every 4 weeks. We will even waive the lifetime membership fee of $75 for you! If you decide to enroll in regular classes once the gym reopens, we will adjust your payment to your desired tuition level and you'll be members for life. The live content only subscription does not include access to the Loyalty Package.
The best ways to contact us during this time are via email (happyvalley@mygym.com), text or call and leave a detailed voicemail and we will return your call as soon as possible. We may not be able to answer the phone, but we do check voicemails regularly.
All the best, Your My Gym Happy Valley Family |
