How My Gym Works

How My Gym Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.


What’s included in my membership?

  • Tuition includes one class and unlimited Practice & Plays per week. As a thank you for joining My Gym we are giving everyone an upgrade to Unlimited Classes at no extra charge (not available for mobile or park classes). Thank you! To allow availability to all members, you can schedule one extra "unlimited" class at a time via your online account. Here’s how this works:
    • You are automatically enrolled in a “home class” each week (Example: Tuesday at 9.15 AM).
    • You can book one additional class at a time, and come as often as you like each week.
    • After you have attended a class, you can hop online the next day to book another. 
  • Your tuition also includes unlimited Practice and Play programs (parent supervised open play). To allow availability to all members, you can book one Practice and Play at time in advance from within your online account. 

How am I billed?

  • For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks on the day of your home class at our tuition rate of $129 for one child. Additional children receive a 20% sibling discount.  
  • We hope you LOVE your classes! Our age-appropriate programs grow with your littles ones all the way to age 10! But, if life happens and you need to cancel your membership, you can do so easily on your online account. Cancellations are not taken verbally to ensure we both have a “paper trail.”
  • All payments made to My Gym are nonrefundable as payment is reserving your space in our programs. All programs have limited capacity. 

Any other booking rules?

  • All classes and Practice and Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person. 
  • Going to be absent? Please take a moment to mark yourself absent online. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place.
    • If your account has Unlimited Classes, simply use the Unlimited Class function of your account to schedule your makeup.
    • If you have Basic Tuition you will have 4 weeks to schedule a makeup class.
    • Makeups are a benefit of enrollment, not an extension, so all makeup classes MUST be completed prior to your last class should you need to cancel your membership.  
  • Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates.

Sniffles? Cough? Runny nose?

  • We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online. 
  • If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day.  We appreciate your compliance.

Membership Freezes

  • You can freeze your membership at any time if you are planning on being away for several weeks. You may do this via your online account. You will not be billed for tuition during your freeze period and we will do our best to hold your spot in the class you were enrolled in for you to continue when you come back. However, if it is a full class, someone may enroll in your place and you may either choose another class day and time or be placed on the waiting list to get back in.

What steps can I take to keep my child safe while at My Gym?

  • Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
  • When participating in class, children go barefoot and parents are required to wear socks. If you happen to forget your socks, they may be purchased for $2 upon arrival.
  • Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
  • Please wash your hands or use sanitizer before entering the gym floor and when you leave.
  • We encourage you to take pictures (use #mygymhappyvalley to tag us!), but please be mindful to take photos/videos of only your child. 
  • All older children must be picked up promptly once the class has ended.
  • My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

COVID-19 Protocols

To learn how we are committed to keeping everyone healthy while still playing and learning, click HERE.

Contact Us

To learn more about My Gym's amazing classes and programs please call, text, or email any time!

Our phone number is (503) 974-9227

Our email is happyvalley@mygym.com

Sincerely (and with hugs and high-fives!),
My Gym Happy Valley

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