Birthday Party FAQ
Have a Question? We have an answer...
How do I schedule a My Gym party?
It's easy! Just give us a call and we'd be happy to reserve your special day and time! For your convenience, you can also request a date or book a party by placing a deposit online at www.mygym.com/highlandsranch/birthday-parties.
How long are My Gym parties?
Our parties are an hour and a half. We encourage you to open presents at home, allowing as much play time as possible. Ask us about availability to add an additional half-hour ($75). Many times there may be another party scheduled before or after. Adding this half-hour on at the time of booking (if available) ensures your additional time.
Is a deposit required?
A $100 non-refundable, non-transferable deposit is required to reserve your party. The remaining balance is due and payable on the day of your party.
Will My Gym provide entertainment and staff on the gym floor?
Our fun and friendly staff will not only provide entertainment but will develop a custom party with games and activities just for your child. From our large selection of music to award-winning programs, we do it all!
How many children can I invite?
There are 3 different package options for you to choose from. The Grand package includes 6 children, the Deluxe package includes up to 15, and the Premier package includes up to 22. The birthday child is included in the guest count. You may decide which package is as late as the Monday before your party. Please note if plan to have over 22 kids there is an additional charge for a 3rd instructor for safety reasons.
What if I have more than the number of children allotted in each package?
Additional guests are welcome! There is a $20 charge per additional guest over the specified number included in your party package. This number does not include children who are in baby carriers or held for the entire party, but it does include any children who are on the gym floor or equipment.
Does My Gym provide favors/goodie bags?
We have party favors to purchase. After you schedule your party, an email will come straight to you with a purchase option. These favors as a direct order so they are super convenient. We also keep favors in the gym, so if you're in need of a last-minute option, just let us know! Our goal is to make things as easy for you as possible!
What time should I arrive at the party?
We ask that the host arrives no more than 5-10 minutes prior to their scheduled party, as we will be cleaning & preparing the gym for the birthday party - as well as allowing the party prior to yours to exit. You are welcome to drop any décor, paper goods, etc. off ahead of time for us to set up prior to your arrival.
**If you require more time for a "Pinterest-style" setup, just inquire about adding additional time to the party for set-up at an add-on cost. Please note, for back-to-back parties with no additional setup time added, extravagant setups (intricate banners/backdrops, balloon arches, a large amount of decor, etc.) will be pushed into guest arrival - for party setups that will take more than 10-15 minutes we highly recommend adding the additional half hour for setting up.
Is there an additional charge for parents and/or caregivers?
There is no additional charge for parents or caregivers.
Is each child required to have a signed waiver?
For insurance purposes, ALL children must have a waiver completed and signed by a parent or guardian. My Gym provides a link to the party to send out to guests. We also have a custom QR code available for guests to scan upon arrival for a touch-free sign-in process!
Do I need to stay at the party?
The party host is required to stay at the party. Parents of children 3 years old and under are required to accompany their children on the gym floor. However, other adults are also welcome to stay and enjoy the fun!
Are socks required?
For safety purposes, we ask for children to go barefoot and for parents to wear socks. Including this in the invitations helps everyone be prepared on party day. Extra socks are available for purchase for $2. The host parent is also welcome to bring extra socks in for guests.
Can I use my own decorations and/or paper products in the gym?
You are welcome to use your own decorations or paper products; we do not allow ceiling decorations, streamers, silly string, or confetti (choke-hazard). Please keep in mind there is limited setup time between parties when planning decorations. If you choose to bring your own paper products, we recommend 4-rectangular tablecloths, plates, forks, and napkins prior to the day of the party. If you bring in extra food for your guests, please provide enough plates, napkins, and forks. You are always welcome to bring in your own paper goods, but credits or substitutions are not provided for doing so.
Do you provide setup and clean-up?
Absolutely! We will set up the gym and take care of all clean-up afterward.
Are gratuities (tips) appropriate?
Gratuities for our staff are not expected or required but are always welcome and appreciated for a job well done.
When will you contact me for details about my party?
We will email you the Monday prior to the party to go over details including music and game requests, as well as a few other questions. If you have any questions as your date gets closer feel free to email them to highlandsranch@mygym.com at any time! We want everything to be ready for your child’s party!
When should I order pizza & other options?
When we email you to confirm details for your party, you will have an opportunity to add-on pizza, juice boxes/water for the children, and water bottles for adults. You may also add party favors. Please keep in mind any add-ons require a minimum of 24- to 48-hour notice.
Pizza orders are placed the Friday prior to the party at noon.
How many slices are in a pizza?
There are 8 rectangular slices in a large, one-topping pizza. All our pizza is provided through an exclusive contract. Pizza orders must be placed through My Gym. Don't worry; tax, tip, and delivery costs are included in the cost per pizza.
What is the price of pizza?
One Topping Large Pizza is $20. Additional toppings are $3. All supreme, meat-lovers, and veggie pizzas are $25. Pizzas are all pre-cut with 8 slices.
Can I bring food to my party?
You may bring your own cake, cupcakes, cookies, ice cream, prepackaged dry snacks (chips, pretzels, or popcorn), sandwiches, etc. The only limitation we have is no glass wear. For the consideration of those with food allergies we also ask that no peanut/nut products are brought onto the premises.
Can I bring in my own drinks?
You are welcome to provide any drinks for your guests. You may also provide juice boxes/small waters for the children. Individually packaged beverages are required. Soda and alcoholic beverages are permitted, but no glass containers are allowed in the gym. For your safety and enjoyment, food and beverages are not permitted on the gym floor. No glass containers are allowed.
Are there any additional items I need to bring to the party?
If you will be bringing a cake or cupcakes, please bring candles. For your convenience, we have lighters on hand and socks for parents ($2) available. We don't supply them but you are welcome to bring in helium balloons as well.
What if I need to reschedule my party?
We require at least a 10-day advance notice if you need to cancel your party. Remember that your deposit is time slot specific and non-refundable (sorry-no exceptions). We charge a rescheduling fee of $75 to move your party to another time slot.
If you have additional questions, please do not hesitate to call us at 303-730-3087.
