How My Gym Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

Can I join a class if I am not enrolled?

Yes! Check out our article on Class Cards. 

How Your My Gym Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in my membership?

-          Tuition includes unlimited classes per week. To allow availability to all members, you can have up to 4 classes reserved in your online account at one time. Here’s how this works:

• You are automatically enrolled in a “home class” each week (Example: Tuesday at 9.15 AM). This counts as one class.
• You can book 4 additional classes.
• After you have attended a class, you can hop online the next day to book another.

  -          Your tuition also includes unlimited practice & play programs (parent supervised open play).

   

   

  How am I billed?

  -          For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks at our tuition rate of $149 for one child and $134.10 for your second child (if applicable). 

  -          My Gym requires a 30-day notice to cancel your enrollment, therefore a prorated payment may be due upon cancelling. Cancellations are only accepted from your My Gym online account (www.mygym.com/pembrokepines) to ensure we both have a “paper trail.” Cancellations are not taken verbally."

• 8 week  minimum with any discount on first month. (1 week trials excluded) 

• Any other booking rules?

  -          All classes must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person.

  -          Going to be absent? Please take a moment to mark yourself absent online or text us. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place. 

  -          Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates. If you would like to enroll 2 or more children in the same class, try our Friends and Siblings Class!

• - There are no makes ups for missing any unlimited classes. 

   

   

  Sniffles? Cough? Runny nose?

  -          We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.

  -          If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day.  We appreciate your compliance.

   

  What steps can I take to keep my child safe while at My Gym?

  -          Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.

  -         While on the gym floor, adults wear socks and children wear My Gym gripper socks. If you happen to forget your
  socks, they may be purchased upon arrival.

  -          Parents/caregivers are responsible for constantly supervising their children during parent participation classes. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.

  -          Please wash your hands or use sanitizer before entering the gym floor and when you leave.

  -          We encourage you to take pictures (use #mygympembrokepines to tag us!), but please be mindful to take photos/videos of only your child.

  -          All older children must be picked up promptly once the class has ended.

  -          My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

  Office Hours

  -    Our office hour are from 9-4pm  Monday-Friday

  -    The fastest way to contact us is through text (954-434-4878)

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  Click here to see a video how to schedule classes online.  

   

  Sincerely (and with hugs and high-fives!),

  My Gym Pembroke Pines