How Your My Gym Membership Works
How Your My Gym Membership Works
We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.
What Membership Options Are Available?
Trials with Unlimited Access: £15 for 1 week – includes 1 home class trial and up to 7 other sessions (classes or Practice & Play) within the week.
Unlimited on Enrolment: £100 for 4 weeks (Special Offer: £75 until 28/10) – includes 1 weekly home class + 1 Practice & Play each week, plus up to 32 additional classes per week.
General Enrolment (Programme): £80 for 4 weeks – includes 1 weekly home class + 1 weekly Practice & Play (2 total sessions weekly).
What’s included in my membership?
Unlimited Trial: 1 trial home class and 7 additional sessions to use within the 1-week trial period.
Unlimited on Enrolment: 1 weekly home class + 1 weekly Practice & Play + 32 additional classes each week.
General Enrolment: 1 weekly home class + 1 weekly Practice & Play.
After you’ve attended a class, you can hop online the next day to book another.
All memberships include access to Practice and Play (parent-supervised open play).
How am I billed?
Unlimited Trial: After 7 days, your trial automatically converts into an Unlimited Enrolment (4 weeks) unless cancelled. To avoid conversion, you must cancel before the trial ends by reaching out to the My Gym Richmond UK team.
Unlimited on Enrolment Membership: £100 every 4 weeks (£75 offer until 28/10).
General Enrolment (Programme): £80 every 4 weeks.
We hope you LOVE your classes! Our age-appropriate programmes grow with your little ones all the way up to age 11. But, if life happens and you need to cancel your membership, you can do so either via your online account or by emailing richmonduk@mygym.com. Cancellations are not taken verbally to ensure we both have a 'paper trail'.
Any other booking rules?
All classes and Practice and Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear.
Going to be absent?Please take a moment to mark yourself absent online. This allows another child to enjoy the gym in your place.
Siblings: Other than babies, siblings are not allowed on the gym floor unless enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap your baby while your enrolled child participates. If you’d like to enrol 2 or more children in the same class, try our Mymo's Mixers class for ages 7 months to 4 years.
Sniffles? Cough? Runny nose?
We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Mark your child absent online to let us know.
If you or your child show signs of illness during class, a My Gym teacher may kindly ask you to return another day. We appreciate your cooperation.
What steps can I take to keep my child safe while at My Gym?
Although accidents are rare, all physical programmes have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible.
Children go barefoot; parents/caregivers must wear socks.
Parents/caregivers are responsible for supervising their children during parent participation classes and Practice & Play. Always be within an arm’s reach of your child.
Please wash your hands or use sanitiser before entering the gym floor and when you leave.
Photos and videos are welcome (use #mygymrichmonduk to tag us!), but please capture only your own child.
Older children must be picked up promptly once class has ended.
My Gym is a nut-free facility. Please do not bring any nut products into the gym.
Sincerely (and with hugs and high-fives!),
My Gym Richmond UK
