How Your My Gym Membership Works

How Your My Gym Membership Works

We’re so excited to have you join us at My Gym Roswell! To make your My Gym experience a GREAT one, here are a few things to know.

 

What’s included in my membership?

-       $129 Tuition includes unlimited age- appropriate classes per week. To allow availability to all members, please reserve classes in your online account in advance. Here’s how this works:

  • You are automatically enrolled in a “home class” each week (Example: Tuesday at 9:10 AM). This counts as one class.
  • With unlimited classes, you can then book additional age-appropriate classes online weekly!
  • Your tuition includes unlimited Practice & Play programs (parent supervised open play).  Practice & Play is a drop-in program and does not require registration at this time.

     

    How am I billed?

    -        For everyone’s convenience, My Gym enrollment is an auto-bill system. After your trial, you’ll be auto-enrolled continuously every 4-weeks at our tuition rate of $129 for one child and 25% for your second child (if applicable). You can upgrade your account to Unlimited at any time online.

    -        We hope you LOVE your classes! But, if life happens and you need to cancel your membership, you can do so easily on your My Gym online account. My Gym requires a 30-day notice to cancel your enrollment, therefore a prorated payment may be due upon cancelling. Cancellations are only accepted from your My Gym online account (accessible from the app or website) to ensure we both have a “paper trail.”

     

    Any other booking rules?

    -          All classes must be booked in advance on our real-time online booking system. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person.

    -          Going to be absent? Please take a moment to mark yourself absent online. Make-ups can also be booked online for our 1-class per week students. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place. 

    -          Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates. 

     

    Sniffles? Cough? Runny nose?

    -          We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.

    -          If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day.  We appreciate your compliance.

     

    What steps can I take to keep my child safe while at My Gym?

    -          Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.

    -          When participating in class, children go barefoot, and parents are required to wear socks

    -          Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.

    -          Please wash your hands or use sanitizer before entering the gym floor and when you leave.

    -          We encourage you to take pictures (use #mygymroswell to tag us!), but please be mindful to take photos/videos of only your child.

    -          All older children must be picked up promptly once the class has ended.

    - My Gym Roswell is a nut free facility, please do not bring items containing any nuts.

     

    Sincerely (and with hugs and high-fives!),

    My Gym Roswell 

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