Enrollment and Make up Policies
ENROLLMENT AND UN-ENROLLMENT
Tuition is billed automatically every 4 consecutive weeks. Tuition is for Unlimited classes each week in addition to the class you are enrolled in. Must schedule Unlimited class in advance, and is subject to space availability. Also, we offer Practice and Play sessions for currently enrolled members if they choose to attend. Practice and Plays cannot be made up or substituted for classes.
If you miss a payment, once payment is received, it will go towards the previous week(s) of your current billing cycle, and your next payment will be due 4 weeks from the original payment date.
In order to discontinue class enrollment, My Gym must be notified at least one day before your next billing date. To discontinue enrollment at My Gym San Carlos you must either fill out a Request Form with one of the teachers, or send an email to: email@example.com.
There are no refunds for requests submitted after your next billing date.
Policies & Procedures for Attending My Gym
Attending My Gym Class:
BEFORE ATTENDING: Please pre-screen yourself and child(ren) at home. Take your temperature and be sure you are symptom-free of any illness. The following statements must have a "yes" answer as far as pre-screening goes:
- I affirm that neither my child nor I, nor any other immediate family member, has experienced fever (temperature above 100.4 F) in the last 72 hours.
- I affirm that neither my child nor I, nor any other immediate family member, has experienced any signs of illness, including but not limited to runny nose, cough, sore throat, shortness of breath, chills, rash, etc. in the last 72 hours.
- I agree that neither my child nor I, nor any other immediate family member, has had contact with anyone with a suspected or confirmed COVID-19 case in the last 14 days.
Currently anyone over the age of 2 1/2 years is required to wear a face mask while at My Gym San Carlos.
Whenever your child is absent from a class they will get a make-up class added to their account. Make-ups must be done in a class the same age group as their current class, but held on different day (Example: An absence from a Monday Gymsters class can be made up in the Wednesday Gymstersy class). Each Unlimited class will subtract one make up class from your account if you have make ups in your account.
If you are not being automatically billed for classes every 4 weeks, you must use all your make-ups before the last class of your current 4 week session.
If you discontinue classes, all make-ups must be used before the date of your last class. Any unused make-ups will be lost after the date of your last class. Also, makeups are a courtesy and have no monetary value.
*Billing dates cannot be adjusted to accomodate Make-Up classes since Make-Ups cannot be used in place of enrollment in your regularly scheduled class.*