How Does My Gym Work?

How Does My Gym Work?

Below is all the information on how things work at My Gym. Of course, if you have any questions, please do not hesitate to email us or give us a call!

We always invite families new to My Gym to join us for a free trial class for your first class. Experience our phenomenal program firsthand and take advantage of a special discount offered at your first class. We offer one free trial class per child. This can be scheduled through our website or contact us to coordinate. 


MEMBERSHIP
Each child that takes classes at My Gym is required to be a Member. Your membership is good for your lifetime, good for your entire family and honored at all My Gyms worldwide!  This means that if you leave My Gym classes and come back later on, you will NOT be required to pay another membership fee.  It entitles you to priority class enrollment and discounts to events which are open to members and non-members (i.e., Birthday Parties, Camps, Parents’ Night Out). Our Lifetime Membership Fee is only $75 per family. 


CLASS TUITION
My Gym classes are run on an enrollment basis where you pay tuition for classes.  Our tuition is $79 per every 4 weeks, which includes one structured class per week and unlimited Practice and Plays each week as a bonus!  We do offer discounts for siblings! We strongly believe that the length and quality of our classes/teachers, in addition our immaculate, ever-changing gym configuration makes our program of excellent value. Occasionally we offer unlimited classes (during holiday and summer vacation times) at no charge.

ENROLLMENT FLEXIBILITY AND RECURRING BILLING
We do not require you to sign up for an entire semester and you can join at any time!  Your debit or credit card will be billed every 4 weeks on our recurring billing system based on your start date.  We require all of our Members to sign up for a minimum of 8 consecutive weeks as we want you and your child to see the benefits of our classes. Our 35+ years of experience in children’s fitness has shown us that it takes at least that for you to see the benefits in your child through our program.  

MAKE-UPS
We have an easy make up policy!  We do strongly appreciate advanced notice if you have to miss a class, however, if you forget to let us know, or something comes up last minute, you are more than welcome to still make up your class! Make-ups must be scheduled within 6 weeks before or after your missed class.  Make-up classes expire on the day of the last paid class once enrollment is cancelled. Make-ups cannot be used to extend enrollment past a cancellation date. With our very flexible make-up policy, there is absolutely no reason to bring sick children to the gym.


PRACTICE & PLAY
Each week, children currently enrolled in a class may attend any or all of our Practice & Plays which are for currently enrolled families only.  Siblings of enrolled children may attend for $5/each per visit, paid when you arrive. Practice & Play is a drop-in event so there is no need to call ahead. During Practice & Play, children have unstructured play time under the supervision of a parent or guardian who is responsible for the safety of their child and those around them. A My Gym staff member will be available to answer questions and to help monitor for safety and will run practice skill stations. Parents, since you are sharing in the fun, don’t forget your socks!  See schedule for current Practice and Play times.  

CANCELLATIONS

Families enrolled in our programs via automatic billing are able to cancel at anytime. Cancellation requests need to be emailed to santarosa@mygym.com (include your child's full name and the class they are enrolled in). We do not accept verbal cancellation requests as all account changes must be made in writing. You are responsible for one additional tuition payment unless your cancellation request is made 15 days or more before your next scheduled payment. You will receive an email confirmation with your expiration date when your cancel request has been processed. If you do not receive an email confirmation from us within 2 days, please contact us immediately to confirm that your cancellation request was received. Makeups must be completed before your expiration date.


ARE SIBLINGS ALLOWED ON THE FLOOR
We do understand that often times older or younger siblings may have the day off from school and need to come along to My Gym for the day, however we do not allow siblings on the gym floor other than infants in carriers. You are more than welcome to bring some toys or games for siblings to play with in the lobby during class. We do provide coloring for any siblings. The front lobby is in full view of the entire gym.  We appreciate all of our Members understanding of this matter 
to ensure that all of our classes are safe, age-appropriate and fun for all! 


OTHER PROGRAMS - CAMPS, PARTIES & MORE!

In addition to our fantastic classes, we also offer seasonal camps and monthly drop off events for children ages 3-9 years old. Children do not need to be enrolled in classes, or even Members of My Gym to register for these events although the Member pricing is lower. Our birthday parties are so fun! These are offered Friday through Sunday where space is available. Your friends and family have exclusive use of the gym and our amazing staff handles all the entertainment and the other details like the setup and cleanup. Invite your guests and leave all the work to us!

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