How My Gym Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in my membership?

Tuition includes 1 class per week.
Your tuition also includes unlimited Practice and Play sessions (parent-supervised open play) per week.

How am I billed?

Auto-Enrollment & Auto-Billing: We keep things simple! After your trial class, your child will be automatically enrolled in an ongoing membership, and you will be billed every 4 weeks using the payment method on file. Your membership remains active until canceled. Families with multiple enrolled children receive 20% off sibling memberships.
Cancelation Policy: We hope you LOVE your classes! Our age-appropriate programs grow with your little ones all the way through age 10. However, if life happens and you need to cancel, you can do so easily through your My Gym online account. We require 30 days' notice for membership cancellations. Your child may continue attending classes during the 30-day notice period. Because memberships are billed every 4 weeks, a final prorated charge may apply to cover any classes that fall within the notice period and have not already been paid for. To ensure we both have a clear record, cancellations must be submitted online and cannot be accepted verbally.

Any other booking rules?

How do I book a Practice and Play? Practice and Plays may be booked in advance on our online booking system. To allow availability to all members, you can book 1 Practice and Play in advance from within your account - once you attend, you may add another one the following day.
RSVP: All classes including make-ups and Practice & Play sessions should be reserved in advance on our online booking system. Only classes with available spots will appear online. Reservations are the best way to guarantee your spot. If a class is not showing online, it is likely full or unavailable. Please select another time or check back later for openings.
How do make-ups work? Members are required to mark themselves absent in advance online or by sending us a text to receive a make-up for that class. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place. Make-up classes may be booked online. You have 60-days from the date of the absence to attend a make-up class. Make-ups do not accrue beyond 60-days. Your child must have an active membership to use make-up classes.

Sniffles? Cough? Runny nose?

We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online and we'll add a make-up class to your account.
If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.

Frequently Asked Questions:

Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates. Siblings who are old enough to wait independently may remain in the lobby area, and younger siblings are welcome in the lobby when supervised by a parent or guardian. If you would like to enroll 2 or more children in the same class, try our Siblings Class!
Can I take pictures? Absolutely! We know you'll want to capture those smiles, milestones, and My Gym moments. Feel free to take photos and videos of your child and share them using @mygymwhiterock so we can celebrate along with you. We simply ask that you be respectful of other families' privacy and focus your photos and videos on your own child.

What steps can I take to keep my child safe while at My Gym?

Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
While on the gym floor, adults wear socks and children wear My Gym gripper socks (socks are optional in Beginner, Level 1 and Level 2 Gymnastics). If you happen to forget your socks, they may be purchased upon arrival.
Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
Please wash your hands or use sanitizer before entering the gym floor and when you leave.
All older children must be picked up promptly once the class has ended.
My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

Sincerely (and with hugs and high-fives!),
My Gym White Rock