How Your My Gym Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in my membership?

Regular Tuition ($149 every 4 weeks): Includes one class per week plus Unlimited Practice and Play (parent supervised open play) sessions per week.
Unlimited Tuition ($179 every 4 weeks): Based on availability, you may attend as many classes or Practice and Play (parent supervised open play) sessions per week. To allow availability to all members, you can book up to 2 Classes and Practice and Play sessions in advance from within your account--once you attend one of those classes, you may add another one the following day. Only classes that have spots available will appear.

How am I billed?

For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks at the tuition rate of the membership option you select (regular or unlimited).
We hope you LOVE your classes! But, if life happens and you need to cancel your membership, you can
do so easily on your My Gym online account. My Gym requires a 30-day notice to cancel your enrollment, therefore a prorated payment may be due upon cancelling. Cancellations are only accepted from your My Gym online account (accessible from the app or website) to ensure we both have a “paper trail.”

Any other booking rules?

All classes and Practice and Plays must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person.
Going to be absent? Please take a moment to mark yourself absent online. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place.
Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates. If you would like to enroll 2 or more children in the same class, try our Siblings Class!

Sniffles? Cough? Runny nose?

We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.
If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.

What steps can I take to keep my child safe while at My Gym?

Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
While on the gym floor, adults wear socks and children wear My Gym gripper socks. If you happen to forget your socks, they may be purchased upon arrival.
Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
Please wash your hands or use sanitizer before entering the gym floor and when you leave.
We encourage you to take pictures (use #mygymencino to tag us!), but please be mindful to take photos/videos of only your child.
All older children must be picked up promptly once the class has ended.

Sincerely (and with hugs and high-fives!),
My Gym Encino