How Your My Gym Membership Works

How Your My Gym Membership Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know. If you have any other questions please ask in class or text us at 407-333-8069.

What’s included in my membership?

  • Tuition includes up to 2 classes per week. Here’s how this works:
    • You are enrolled in a “primary class” each week (Example: Tuesday at 9:15 AM). You do not need to book that one and have a guaranteed spot in it each week.
    • You can book 1 additional "bonus class" online pending availability and if your schedule allows for a total of 2 classes every week. 
    • After you have attended your bonus class, you can hop online the next day to book for the next week. To allow availability to all members, you can book one bonus class at a time.

How am I billed?

  • For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks at our tuition rate of $119 for one child and $95.20 for your second child (if applicable).  
  • We hope you LOVE your classes! But, if life happens and you need to cancel your membership, you can do so easily on your My Gym online account. My Gym requires a 30-day notice to cancel your enrollment, therefore a prorated payment may be due upon cancelling. Cancellations are only accepted from your My Gym online account (accessible from the app or website) to ensure we both have a “paper trail."

Any other booking rules?

  • All classes must be booked in advance on our real-time online booking system; drop-ins are not permitted. Only classes that have spots available will appear. If you have any issues, just send a text to 407-333-8069 and we can help you out!
  • Going to be absent? Please take a moment to mark yourself absent online. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place. AND ensure that your account gets credited with a makeup class credit.   
  • Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the current class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates.

Sniffles? Cough? Runny nose?

  • We love sharing – just not germs. If you or your child feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online and you will have a full month to schedule a makeup class in any other age-appropriate class time. 
  • If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day.  We appreciate your compliance.

What steps can I take to keep my child safe while at My Gym?

  • Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
  • When participating in class, children go barefoot and parents are required to wear socks. If you happen to forget your socks, they may be purchased for $2 upon arrival.
  • Parents/caregivers are responsible for constantly supervising their children during parent participation classes. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
  • Please wash your hands or use sanitizer before entering the gym floor and when you leave.
  • We encourage you to take pictures (use #mygymlakemary to tag us!). 
  • All older children must be picked up promptly once the class has ended.
  • My Gym is a peanut-free facility. Please do not bring any products containing peanuts into the gym.

Sincerely (and with hugs and high-fives!),
My Gym Lake Mary

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