Birthday Party FAQ

Birthday Party FAQ

We’re excited to celebrate your child’s big day! Here’s what you need to know for an easy, fun, and special My Gym celebration.

How do I reserve a party?

Choose an available package, date, and time on our website. A nonrefundable $150 deposit reserves your party.

Applicable sales tax will be added to your final party balance.

Can I change my party package?

Yes. You may change your package up to 7 days before the partyPackage items cannot be removed, substituted, or credited.

How long are parties?

Parties are 90 minutes. A 2-hour option may be available for an additional $75. Text (845) 553-1141 to request it.

The final 30 minutes of each party are reserved for food, cake, and the birthday celebration. Children may not return to the gym floor after eating.

How many children can attend, and who counts?

Please include all participating children, including siblings, in your final headcount.

Only participating children are permitted on the gym floor.

Standard party capacity is 25 children. Parties with more than 25 children require approval at least 3 weeks in advance and an additional Party Specialist for $100.

All participating children ages 10 and younger count. Guests over age 10 also count if they use the equipment or ride the zip line.

For most parties, babies under 12 months who are not yet walking do not count if they:

• Remain held by an adult while on the gym floor
• Do not use the equipment
• Do not ride the zip line

For parties primarily for children ages 1–2, babies 6 months and older count.

When is the final headcount due?

Please send the final number of participating children and their ages by the Wednesday before your party so our coaches can plan age-appropriate activities.

Are waivers required?

Yes. Waivers are party-specific. Every participating child needs a completed waiver—even if they are enrolled in classes or have visited My Gym before.

Your confirmation email includes your personalized online My Gym invitation with the waiver link. Completing waivers before arrival helps check-in run smoothly and gives the children more playtime.

Are socks required?

Yes. Each participating child receives My Gym Gripper Socks upon arrival after their waiver has been completed.

All adults entering the gym floor must wear socks of any kind. Backup adult socks are available for purchase. The host may choose whether each adult pays or the socks are added to the party balance.

Do adults need to stay?

The birthday child’s parent or guardian must remain for the entire party.

Children ages 3 and younger must have an adult with them on the gym floor.

When should we arrive and leave?

Please arrive no earlier than 10 minutes before your party. We’ll help with reasonable additional setup during that time.

Earlier access is not available.

Please leave within 10 minutes after the party so we can prepare for the next activity. Parties still end at the scheduled time if the host or guests arrive late.

Can I have a theme or bring decorations and party favors?

Yes. You may bring themed paper goods, simple decorations, fully inflated balloons, and party favors.

Threaded banners must be fully assembled before arrival. Balloons must remain secured and be taken home afterward.

You may choose a red, blue, or pink tablecloth.

Please do not bring:

• Confetti or glitter
• Silly string
• Paint or messy craft materials
• Adhesives that could damage the walls or paint
• Ceiling decorations
• Anything that could damage the facility

Can I bring my own food and drinks?

Yes. You may bring a nut-free cake or cupcakes, along with other nut-free food approved by My Gym in advance. Cupcakes are recommended, and we cannot accommodate ice cream cakes.

No outside pizza or outside vendors are permitted. Pizza must be ordered through My Gym, with the final order due by the Wednesday before your party.

Food and drinks are permitted only in the lobby. You may bring individually packaged drinks for children and adults. Alcohol is not permitted.

How do I schedule the birthday child’s free classes?

Classes must be scheduled in advance and used in consecutive weeks. Text (845) 553-1141 to schedule.

Currently enrolled members receive one free additional class per week following their party.

Free classes cannot be transferred, substituted, or redeemed for cash.

How do party guests claim their free class?

Party guests may scan the QR code provided at the party or text (845) 553-1141 to schedule their free class.

Still have questions?

Text us at (845) 553-1141.

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