How My Gym Works

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

Can I join a class if I am not enrolled?

Yes! Check out our article on My Gym Class Cards. 

What’s included in my enrollment?

• A guaranteed spot in 1 class per week (your "home" class).
• Unlimited Practice & Play programs (parent-supervised open play) per week. 
• When the gym is in “unlimited mode” (currently thru winter 2024), the opportunity to attend unlimited age-appropriate classes each week based on availability. 
  

How is my enrollment billed?

• Tuition is billed every 4 weeks (28 days). 
• The current tuition rate is $139.
• Tiny Tykes (ages 3-12mos) current tiution rate is $69.50.
• 10% savings is available for additional children in the same family, as well as, military/fire/police families. 

How can I cancel my enrollment?

• Enrollments can be cancelled at any time via your online My Gym Account. Cancellations cannot be made verbally or over email/text. 
• If a cancellation is processed, you can continue to join us until the end of the current billing cycle. After that point, you will not be charged for the next 4 week cycle and your class spot will be offered to another child. 
• Makeup classes are no longer valid after your final class date.

What if I am unable to attend this week?

• Please let us know by marking your child absent via your online portal. If we know in advance, it provides another child the opportunity to join. 
• When you are absent, a make-up credit is added to your account. This can be used to schedule a different age-appropriate class (in addition to your “home” class). Make-up credits must be used within 8 weeks and are not valid once enrollment is cancelled. When operating "unlimited mode", we encourage you to schedule additional unlimited classes when you are absent in your "home" class. 
• Going to miss more than 1 week? You can temporarily “freeze” your account for up to 2 weeks. Freezing saves your spot in your “home” class but does not charge you for the week(s) you do not attend. A freeze can be placed on your account via your online portal. Freezes cannot be made verbally or via email/text. Freezes are limited to once per billing cycle. 

How do I register for unlimited classes?

• All additional classes and Practice and Play sessions must be registered in advance to ensure availability. Drop-ins are not permitted. 
• Registration can be completed via your online portal or by texting us with enough advanced notice. Using the online portal is easiest, simply:
  • Click on “Schedule Classes”
  • Select your child’s name  
  • Choose "Schedule Unlimited" to book an unlimited class OR "Schedule Practice & Play" to book open play
  • Choose the date and time you wish to attend
• Up to 1 unlimited class and 2 Practice and Plays can be reserved at time. Once attended, you can reserve more. 

Class Safety Rules & Guidelines

Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.

• Sniffles? Cough? Runny nose?: We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online. If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.
  
  
• Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You’re welcome to wear, sling, or wrap an infant while your enrolled child participates, but please make sure that both hands are available to assist your child. If you would like to enroll 2 or more children in the same class, try our Mixed Ages Class!
  
  
• My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.
  
  
• When participating in class, children go barefoot and parents are required to wear socks. 
  
  
• Please wash your hands or use sanitizer before entering the gym floor and again when you leave.
  
  
• Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice and Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
  
  
• We encourage you to take pictures (use #mygymspringfieldpa to tag us!), but please be mindful to take photos/videos of only your child. 
  
  
• All older children must be picked up promptly once the class or camp has ended. A $20 fee will be applied starting 10 minutes past the pick-up time and every 10 minutes thereafter.
  
  
  Sincerely (and with hugs and high-fives!),
  My Gym Springfield