How does My Gym work?!

How does My Gym work?!

We’re so excited to have you join us at My Gym! To make your My Gym experience a GREAT one, here are a few things to know.

What’s included in my enrollment?

  • Tuition includes one class per week. If you miss your regularly scheduled class, you have 30 days from the missed class to schedule a make-up during another age-appropriate class time.
  • However, if you would like to upgrade, Unlimited Classes are available at an additional fee! (+$30 per 4 weeks)
  • To allow availability to all members, you can schedule Unlimited Classes up to one week in advance (one at a time). 

Here’s how this works:

  • You are automatically enrolled in a “home class” each week (Example: Tuesday at 9.15 AM). This counts as one class. You can book additional classes through your online account.
  • After you have attended a class, you can hop online the next day to book another. 
  • Your tuition also includes unlimited Practice & Play programs (parent supervised open play, free to siblings). You may also invite non-enrolled friends (who pay a $10 drop-in fee).

How am I billed?

  • For everyone’s convenience, My Gym enrollment is an auto-enrollment system. After your trial, you’ll be auto-enrolled continuously every 4-weeks at our parent participation tuition rate of $119 for one child and $95.20 for your second child with the 20% sibling discount (if applicable). The independent class tuition rate is $129 every 4 weeks ($103.20 for each sibling)!
  • We hope you LOVE your classes! Our age-appropriate programs grow with your littles ones all the way to age 10! But, if life happens and you need to cancel your membership, you can do so easily on your online account with 4-week notice. Cancellations are not taken verbally to ensure we both have a “paper trail.” 

Any other booking rules?

  • All classes and Practice & Plays must be booked in advance on our real-time online booking system; walk-ins are not permitted to ensure proper capacity. Only classes that have spots available will appear. Sorry, My Gym personnel cannot override the system or book classes for you in person. 
  • Going to be absent? Please take a moment to mark yourself absent online. Letting us know you’ll be absent allows another child to come and enjoy the gym in your place.  
  • Siblings: Other than infants, siblings are not allowed on the gym floor unless they are enrolled in the proper age-appropriate class. You are welcome to wear, sling, or wrap an infant while your enrolled child participates. If you would like to enroll 2 or more children in the same class, try our Siblings & Friends Class!

Sniffles? Cough? Runny nose?

  • We love sharing – just not germs. If you feel ill in any way, please stay home and get well soon! Let us know you will not be attending class by marking your child absent online.
  • If you or your child show signs of illness during class, a My Gym teacher will kindly ask you to return another day. We appreciate your compliance.

What steps can I take to keep my child safe while at My Gym?

  • Although accidents are rare at our centers, all physical programs have an inherent risk. We take great care in designing our curriculum and gym setup to be as safe as possible. Your help in following all safety policies and in-class safety announcements will maximize your child’s safety while at My Gym.
  • When participating in class, children go barefoot (or wear approved gripper socks) and parents are required to wear socks.
  • Parents/caregivers are responsible for constantly supervising their children during parent participation classes and the Practice & Play program. Always be within an arm’s reach or less of your child and ready to assist as your little one explores the gym and equipment.
  • Please wash your hands or use sanitizer before entering the gym floor and when you leave.
  • We encourage you to take pictures (use @mygymorangect to tag us!), but please be mindful to take photos/videos of only your child. 
  • All older children must be picked up promptly once the class has ended.
  • My Gym is a nut-free facility. Please do not bring any products containing nuts into the gym.

Sincerely (and with high-fives!),
My Gym Orange

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